General Terms and Conditions

I. The Service Provider

1. The online shop www.endoblog.hu/eshop is operated by Endoblog.hu (hereinafter referred to as "Service Provider").
2. The name of the Service Provider is The Health Plan Science Communication Kft (hereinafter referred to as the "Service Provider").
3. The registered office of the Service Provider is 1038 Budapest Tomori köz 3.
4. The Service Provider's postal address is 1038 Budapest Tomori köz 3.
5. The registration number of the mail order business issued by the Mayor's Office (Commercial Department) of the Municipality of the XIII. district of Budapest:
6. Company registration number: 01-09-383265
7. Tax number: 29207457-1-41
8. Data protection registration number of the Service Provider: XIII/12725/2016/B
9. Service provider's statistical number: 66266053-8690-231-01
10. List of areas of operation: all countries in the world
11. Form of commercial activity: mail order parcel services
12. Type of trading activity: retail trade

The Website Operator is the sole owner of the Website. No legal or natural person is entitled to use the term "EndoBlog" in any way without the express prior written consent of the Website Operator.

I. Use of the service

1. You must accept these Terms of Use before using the Service.

If you do not agree to the Terms of Use, you will not be entitled to use the Service.By registering to use the Website, a contract is created between you and the Website operator. By registering, you agree to be bound by the provisions of these Terms of Use. The contract is governed by the rules of Hungarian law. If you use the Service without registration, your use of the Service constitutes your acceptance of these Terms of Use.

2. The Service may only be used by natural persons who do not have limited contractual capacity to enter into contracts of a similar nature.

The exercises and relaxations are at everyone's own risk. We do not recommend the exercises for people with psychiatric illnesses, especially psychotic conditions, suicidal thoughts, If in doubt, consult your doctor. You use the service at your own risk!

3. Orders can only be placed in the endoblog.hu/eshop online shop electronically via the Internet at the above web address. Orders placed by phone, fax, e-mail or letter are not accepted. The Service Provider will also send information on orders to users electronically. Placing an order is subject to registration. Once the product(s) have been added to the shopping cart, a method of delivery and payment must be selected. By clicking on the "finalise order" button, the customer makes an offer, which creates a payment obligation, for which an automatic confirmation is sent within 48 hours of the order being placed. In all cases, the confirmation will include the chosen method of receipt and payment, the value of the order, the delivery terms, the product name and quantity, and the customer's details. If the confirmation, which includes the terms and conditions of the order, is not received, the consumer is released from the obligation to make an offer. Before placing the order, the user has the possibility to modify the data provided at the time of registration by overwriting and fixing the modified data. The language of the contract is Hungarian. The order is considered as a contract concluded on the Internet, but not signed, the content of which is filed, archived and subsequently accessible and retrievable. The filing number is in all cases the identification number of the order. Prices are in HUF.

4. The Service Provider shall do its utmost to deliver the products ordered by the customers within the time limit specified in the order. Every effort is made to ensure the accuracy of the information on the website and to update stock information. If the ordered product is not available, the Service Provider will immediately inform you and return any prepaid amount to the payment card within 14 days of the information. The Customer shall not incur any additional costs in connection with the cancellation transaction.

1. 1. According to Government Decree 45/2014 (26.II.), the customer may withdraw from the purchase without giving any reason within 14 days of receipt (acceptance of the product). The purchaser may exercise his right of withdrawal by sending a clear declaration to this effect by e-mail (contact@endoblog.hu) or by using the declaration form in Annex 2 to Government Regulation No. 45/2014 (26.II.).

1. 1. The buyer may exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the goods.
      1. 1. The date of receipt (receipt of the product) is the date of receipt of the order in the case of receipt at the receiving point, or the date of receipt from the courier in the case of delivery to the customer's home. These can be evidenced by a receipt/invoice or a receipt from the courier. Personal delivery does not exclude the right of withdrawal.
         2. Delivery charges will be refunded in the event of cancellation of the entire order. In the event of cancellation, the customer will only be liable for the cost of returning the product(s). We will only be able to refund the purchase price of the product(s) and the delivery costs (or the amount paid by the customer as consideration) if the customer has returned the product(s) or has proved beyond doubt that he/she has returned the product(s) within 14 days of the date of the notice of cancellation, whichever is the earlier.
         3. The refund will be made using the same payment method as the original transaction, unless you have explicitly agreed to a different payment method. In the event that a different refund method is used, the Buyer shall not be charged any additional costs.
         4. We cannot accept parcels returned by post.
         5. The buyer may not exercise the right of withdrawal in the case of the provisions of Article 29 of Government Decree 45/2014, in particular- in respect of downloadable audio material
            - in respect of digital content provided on a non-tangible medium, if the Service Provider has commenced performance with the express prior consent of the customer and the customer has declared at the same time that he/she has acknowledged that he/she will lose his/her right of withdrawal / termination after the commencement of performance.
         6. The Supplier may claim compensation for damages resulting from the improper use of the goods.
   2. If the Customer has concluded a contract for the provision of services in our online shop, he/she is entitled to terminate the contract instead of withdrawing. In the case of a contract for the provision of a service, the right of withdrawal may be exercised within 14 days from the date of conclusion of the contract. In the case of a contract for the provision of a service, the right of withdrawal may not be exercised after the service has been fully performed if the Supplier has begun performance with the consumer's express prior consent and the consumer has acknowledged that he will lose his right of withdrawal after the service has been fully performed.

In the event of defects in the ordered products, the Customer may assert a warranty claim against the Service Provider under the provisions of Act V of 2013 on the Civil Code. When asserting a claim under the warranty of convenience, the Customer may request the repair or replacement of the defective product, unless the repair or replacement is impossible or would entail disproportionate additional costs for the Service Provider. If the Customer did not or could not request the repair or replacement, the Customer may claim a proportionate price reduction, have the product repaired or replaced at the Supplier's expense, or withdraw from the contract if the repair or replacement was not undertaken or could not be carried out by the Supplier or if the interest in the repair or replacement has ceased. The burden of proving the loss of interest lies with the Customer. There shall be no right of withdrawal for minor defects. The Customer may transfer the right of warranty of his choice to another, but he shall bear the costs of such transfer, unless it was justified or the Service Provider gave a reason for it. The customer shall notify the supplier of the defect immediately after its discovery, but no later than 2 months after the discovery of the defect. He may no longer assert a warranty claim after the expiry of the 2-year limitation period from the date of performance of the contract. Within 6 months from the date of performance of the contract, no other conditions are required for the assertion of a claim for a guarantee other than the notification of the defect and the presentation/submission of the invoice or a copy thereof. However, after the expiry of 6 months from the date of performance, the Buyer shall be obliged to prove that the defect existed at the time of performance.

Instead of a warranty for accessories, the Buyer may also assert a product warranty claim against the manufacturer or distributor. In the case of a product warranty, the Customer may only claim the replacement (repair) of the defective product. A product is defective if it does not meet the quality requirements in force at the time of its placing on the market or if it does not have the characteristics described by the manufacturer. In this case, the Buyer must prove that the product is defective. A product warranty claim may be made within 2 years of the date of placing on the market. The manufacturer/distributor is only exempted from the product warranty obligation if he proves that the product was not manufactured or placed on the market in the course of his business; or that the defect was not detectable according to the state of science and technology at the time of placing on the market; or that the defect in the product results from the application of a legal or regulatory provision. The manufacturer/distributor need only prove one cause.
In the case of defects in consumer durables defined in the Annex to Government Decree 151/2003 (IX. 22.), you may assert a warranty claim against the Service Provider within 1 year of receipt (provided you are a consumer within the meaning of this Government Decree). The Service Provider shall be exempted from the warranty obligation only if it proves that the cause of the defect arose after the performance. The Customer may assert his warranty claim as explained in the warranty for accessories, with the exception that in the case of a defect in a consumer durable product, in the event of a replacement claim within 3 working days of receipt, the product will be replaced if the defect prevents the intended use (if the product is available in the Service Provider's shop / warehouse), and in the event of a claim made after this period, we will endeavour to repair or replace the product within 15 days. You can also make your repair request directly to the warranty service (repair service) indicated on the warranty ticket. You may not make a warranty claim and a guarantee claim or a product warranty claim and a guarantee claim for the same defect at the same time. However, the Buyer's rights under the warranty shall be independent of his rights under the accessories warranty and the product warranty.

The Service Provider will make every effort to ensure that the information displayed on its pages (price, availability, description, etc.) is as accurate as possible. A price of 0 or 1 HUF, which is obviously incorrect due to a system error, does not constitute an invitation to tender. Exceptions to this rule are gift products advertised as part of promotions. The pictures shown next to the products are illustrations, in all cases the product description contains the product characteristics. The liability of the Service Provider for any errors that may occur is governed by the provisions of Government Decree 45/2014 (26.II.) and the Civil Code.Limitation of liability:
- In the event of a malfunction that prevents the Customer from accessing the Service Provider's website to place an order.
- for any failure of the Buyer's computer due to any hardware or software defect or for any damage caused by a loss of Internet connection.
Please protect yourself against viruses and so-called worms that spread online to ensure safe use of the internet.

III. Other provisions

1. 1. The Service Provider's system may collect data on the activity of users, which cannot be linked to other data provided by users at the time of registration, nor to data generated by the use of other websites or services.
   2. The Service Provider is entitled to send a newsletter to the user, provided that the user has given his/her prior, clear, explicit and voluntary consent to this by providing the relevant data at the time of registration. The Service Provider shall not be obliged to verify that the data provided by the user at the time of registration or when giving his/her consent are true or correct.
   3. The user has the right to withdraw his/her voluntary consent referred to in point III.2 at any time. In this case, the Service Provider shall not send the user any more newsletters or other advertising mailings after the withdrawal, and shall delete the user's data from the data of the users subscribed to the newsletter.
   4. The Service Provider considers itself bound by the Hungarian Advertising Association and the Association of Hungarian Content Providers its Code of Ethics.
   5. Reviews and other related opinions about the products always reflect the users' point of view, and the Service Provider is not responsible for their content. The Service Provider reserves the right to delete any reviews that are contrary to public taste, business interests or the law.
   6. If you have any questions or comments about your order, please contact the Customer Service staff at the Service Provider's headquarters at contact@endoblog.hu.
   7. Consumer complaints can be made in writing via the customer service at contact@endoblog.hu
   8. You may initiate the procedure of a conciliation body for the simple, quick, out-of-court settlement of disputes (consumer disputes) with the Service Provider.
   9. Delivery is carried out by GLS.We are obliged to indicate that you can also choose the Hungarian Post. The basic fee is 890 HUF, plus other extra postal costs, and our company charges an extra handling fee of 89990 HUF for all parcels ordered with Magyar Posta. If you still choose this option, you can place your order by email.
   10. In the event of withdrawal from the purchase, the cost of delivery shall be borne by the Buyer.

Valid from 15 April 2021 until revoked and/or amended. Its provisions shall apply only to contracts concluded after its entry into force; earlier contracts shall be governed by the provisions of the general terms and conditions of contract prior to its entry into force.