General contractual conditions

General contractual conditions

GENERAL TERMS OF AUTHORSHIP

General Terms and Conditions (EndoShop Trade service and online appointment booking system)

I. THE SERVICE PROVIDER

The online shop www.endoblog.hu/eshop is operated by Endoblog.hu (hereinafter referred to as "Service Provider").
The Service Provider's company name: Nóra Árvai Applied Health Psychologist Individual Entrepreneur (hereinafter referred to as the Service Provider).
The registered office of the Service Provider is 1138 Budapest Tomori köz 3.
The Service Provider's postal address is 1138 Budapest Tomori köz 3.
Contractor registration number 33254488
Tax number:66266053141
Data protection registration number of the Service Provider: XIII/12725/2016/B
Service provider's statistical number: 66266053-8690-231-01
List of areas of operation: all countries in the world
Serving as a member of the Hungarian Medical Chamber.
Operating licence number: 2848

The Website Operator is the sole owner of the Website. No legal or natural person is entitled to use the term "EndoBlog" in any way without the express prior written consent of the Website Operator.

I. USE OF THE SERVICE

You must accept these Terms of Use before using the Service.

If you do not accept the Terms of Use, you will not be entitled to use the Service. The contract is governed by Hungarian law.

2. The Service may only be used by natural persons who do not have limited contractual capacity to enter into contracts of a similar nature.

The exercises and relaxations are at everyone's own risk. We do not recommend the exercises for people with psychiatric illnesses, especially psychotic conditions, suicidal thoughts, If in doubt, consult your doctor. You use the service at your own risk!

Valid from 23 February 2020 until revoked and/or amended. Its provisions shall apply only to contracts concluded after its entry into force; earlier contracts shall be governed by the provisions of the general terms and conditions of contract prior to its entry into force.

Online booking and consultations

1. The Service Provider owns the website www.endoblog.hu and www.endoblog.hu/eshop (hereinafter referred to as the "Website"), through which it provides psychological counselling, perinatal counselling and coaching services (hereinafter referred to as the "Service").

The service provided by the Service Provider is solely mental health assistance, and the professional and life coaching provided is not psychotherapeutic and is not a substitute for medical and health care.

2.Users may be any natural person who has the capacity to act. In the case of a minor with limited legal capacity (over 14 years of age), the consent of his/her legal representative is required to use the service. However, in the event that, despite the User's declaration - and the false age given by him - the User has not yet reached the age of 18, the Service Provider cannot assume any liability. Incapacitated persons may not use the Service.

3. The use of the Site presumes that the User is of full mental capacity, does not have a mental illness and can take responsibility for his/her own fate and decisions. Should the consultation reveal otherwise, we recommend consulting a psychiatrist. The User acknowledges that the articles and blog posts on the website specified in this section do not constitute a professional opinion, given that each situation and problem is unique and therefore requires individual assessment, which is the responsibility of the User.

4. The contracting parties stipulate that by using the website indicated in point 1, or by using the individual menu items on the website, the User acknowledges and accepts, with his/her express consent, that the above activities create a contractual relationship between the User and the Service Provider, which is governed by the provisions of these General Terms and Conditions, as well as the current General Terms and Conditions indicated on the website referred to in point 1, and the provisions of which are binding on the contracting parties. It shall constitute a contract even if it is not signed. In the event of using this service, the User expressly acknowledges that, once the appointment has been booked, his declaration to use the service shall be subject to the payment of a fee. The total amount of the consideration (fee) shall include all charges for the billing period.

Use of the service

1. The use of the service provided by the Service Provider by the User is as follows:

The User makes an appointment with the Service Provider through the appointment booking system on the website indicated in point 1. In the case of online consultation, payment is made in advance by bank transfer, and in the case of a personal appointment, payment can be made in cash or by bank transfer. By using the service, the User accepts that the Service Provider is entitled to request the necessary data (such as postal address) to issue the invoice. Online psychological counselling is provided by Skype/Viber/Facetime call at a time selected by the User and agreed with the Service Provider (this can be deviated from by prior arrangement).

Reservations can be made - and cancelled - at least 48 hours in advance. If the cancellation or modification is made within 48 hours before the booked appointment, the User shall be liable to pay the fee even if the online consultation is not used.

2.The User acknowledges that neither the personal nor the online consultation is considered as medical care, in case of mental problems the Service Provider recommends the use of medical care. The User acknowledges that in case of emergency or suicide risk, the Service Provider recommends the use of a free telephone psychological helpline or admission to a psychiatric ward.

The Service Provider declares, and the User acknowledges and accepts by using the service, that the User is responsible for the truthfulness of all data and information provided by the User, and the Service Provider shall not be liable for the content thereof.

Value for money of the service

You expressly acknowledge that the Service is a fee-based service. The use of the Service is subject to payment of a fee and prior appointment.

Payment methods

Payment for the service may be made by the following methods, at the User's option:

- By bank transfer to the account number indicated on https://endoblog.hu/kapcsolat, indicating the User's name in the communication.

Liability provisions

The User undertakes and warrants to use the services under this Agreement in a proper and lawful manner, in full compliance with the applicable legal provisions and these General Terms and Conditions. The User hereby undertakes to reimburse the Service Provider, upon request and within the time limit specified in the request, for all damages, fines and any other costs claimed by the competent authorities, courts or third parties against the Service Provider for the violation of applicable laws and/or these General Terms and Conditions by the User or the consequences thereof. On the basis of the above, within the legal framework, the User shall be liable directly against the rightful party (instead of the Service Provider), and on the basis of this, shall pay the fine imposed, the damages assessed, the costs to the imposing, assessing authority, court, third party. If the Service Provider has already paid the above, the User shall have an immediate obligation to pay compensation to the Service Provider.The Service Provider shall not be liable for any consequences arising from the incompleteness of the data provided by the User (including information on the User's health) or subsequently modified data, or from incorrectly provided data.

The Service Provider will make every effort to ensure the continuity of its service, but shall not be liable for errors and their consequences due to causes beyond its control, in particular, but not limited to, outages in the Internet network, other technical errors, downtimes, behaviour that violates the security of information systems, errors and consequences caused by destructive applications, programs, viruses installed by others.

Consulting a psychologist does not absolve the individual from personal responsibility for his or her own fate and life. In certain rare cases, the psychologist or perinatal counsellor may refer you to other professionals, such as a psychiatrist (in case of mental illness, need for medication) or a general practitioner (e.g. in case of suspected somatic illness). The contracting parties agree that the Service Provider, with regard to the provision of § 6:152 of Act V of 2013 on the Civil Code, excludes all liability for damages in addition to liability for intentional breach of contract, which causes injury to human life, bodily injury or health, and the Customer waives any such claims.

Subject to the provisions of these General Terms and Conditions, the User acknowledges that the Service Provider's liability for any damages is limited to actual direct damages and the Service Provider expressly excludes any liability for indirect, consequential or exemplary damages, including, but not limited to, loss of profits, costs and non-material damages. The User acknowledges and expressly agrees that any claim for damages against the Service Provider shall be limited to the amount of the service fee affected by the claim.

By reading the contents of the Website, the User acquires the right to use the contents of the Website for the purpose of obtaining his/her own personal information. The aforementioned contents are the intellectual property of Nóra Ávai, and the author does not consent to their use for commercial purposes or to their unchanged or largely similar reproduction or other use. In exceptional cases, where the author consents to the use of the content, the author's written permission and acknowledgement of the source is required. In case of violation, a penalty of HUF 25,000 per day per copied article and HUF 120,000 per day per copied page will be charged to the unauthorised user. Copied page content is deemed to be copied if the copy contains more than 20% of the total page content of the said text copied without permission. By the receipt, the user expressly accepts this penalty agreement. Notarized content certification will be used to prove this at the expense of the infringer. The user also submits to the Hungarian copyright law.

If the Service Provider detects any unlawful conduct on the part of the User or any conduct in violation of the General Terms and Conditions, the Service Provider shall be entitled - after prior notification of the User - to exclude the User from using the service without any obligation to pay compensation.

Data protection

Details of the data protection provisions are set out in the privacy notice.

Complaints handling

1. The User may communicate any complaint regarding the service to the Service Provider verbally, using the form under the Service Provider's Contact Us menu, who will handle the complaint in accordance with the provisions of Act CLV of 1997 on Consumer Protection.

2. Users can lodge a complaint with the following authority:

Budapest Conciliation Board
1016 Budapest, Krisztina krt. 99. III. floor. 310.
mailing address: 1253 Budapest, Pf. 10.
E-mail address: bekelteto.testulet@bkik.hu
Phone: 06/1/488-2131.
Otherwise, in accordance with the provisions of Act CLV of 1997 on Consumer Protection
are the guidelines.

Valid from 10 February 2020 until revoked and/or amended. Its provisions shall apply only to contracts concluded after its entry into force and to earlier contracts subject to the provisions of the general terms and conditions of contract prior to its entry into force.

CONSULTATIONS IN HEALTH PSYCHOLOGY

Service Agreement

Welcome to my practice. This document contains important information about my professional services and my business policy.

Psychological Services

Psychological counselling cannot be described in simple general statements, as it depends to a large extent on the personality of the psychologist and the client, as well as on the current problems. I can use a variety of methods to approach the issues that arise. It is not like a medical examination, it requires active participation from you. Therapy will be really effective if you work outside the sessions on the issues we discuss.

Therapy can have benefits and risks. Because unpleasant, difficult issues often come up, you may feel sad, guilty, angry, frustrated, lonely or helpless. At the same time, psychotherapy can have many positive effects: it can improve human relationships, help solve specific problems and reduce psychological suffering. But I cannot guarantee exactly what you will experience.

The first few meetings will serve as an evaluation, after which I will make proposals for further work based on my first impressions.

Dates

The first session is 50 minutes) for an assessment discussion, the subsequent sessions are 45-50 minutes, at a pre-arranged time. Please make cancellations at least 48 hours in advance indicate. Failure to do so will result in the full consultation fee being charged.

Awards

My hourly rate is HUF 32000-42000, depending on the service, which must be paid by the time of the meeting. I charge this hourly rate for other professional services on a pro rata basis. This includes, for example: report writing, telephone calls, consultations with other professionals (with your permission), preparation of documents, treatment summaries, or any other service requested.

I am not involved in legal proceedings. If I am required to participate in legal proceedings in a specific case, 400 at an hourly rate of $ which includes preparation and travel time, even if you do not call in.

Contact

I am not available by phone, we communicate by email. If you can't reach me, leave a message and I'll try to call you back the same day. In the event of an urgent emergency please contact your GP, go to the nearest emergency room or call an ambulance.

Communication between occasions be for administrative purposes only (billing, etc.). Please do not share clinical information by email or text message, as I cannot guarantee its security.

Confidentiality limits

The law protects the confidentiality of communication between psychologist and client. I can usually only disclose information with your written consent. Exceptions include:

Consultations with health or mental health professionals.
Information requested by insurers.

I am also obliged to report or take action in the following cases:

If I have reasonable grounds to believe that abuse or neglect of a minor happened.
If the client a specific, immediate threat means to others (e.g. death threats).
If the client suicide risk report.

You may be legally obliged to provide information in the event of legal proceedings, health inspectorate investigations, insurance disputes or complaints.

Billing and payment

If the bill is 30 not paid for more than one day, and there is no separate agreement, I can take legal action, including hiring a debt collection agency or taking legal action. In such cases, I will not disclose any information other than your name, the type of benefit and the amount, unless required by law.

Insurance settlement

I do not currently work with insurance companies or managed care schemes.

Telepsychology (telemedicine)

Telepsychology involves the use of telecommunication tools (e.g. video, telephone). Important to know:

Data protection risks: You must ensure that you are logging in from a private location.
Technical problems: Interruptions and data leaks may occur.
Crisis situations: For severe conditions, teletherapy may not be the right form. We will make an emergency plan and, if necessary, you can provide an emergency contact person to contact in case of crisis. Special permission may be required.

In the event of a technical problem, only the pro rata amount of the elapsed time will be charged.

MAIL ORDER RETAIL

From 15.04.2021, EndoShop products will be distributed by The Health Plan Science Communication Kft.

Tax number: 29207457-1-41

Company registration number: 01-09-383265

The webshop You can find the GTC HERE.